How is the information sent to Results Financial Services?
The choice is yours. We offer free pickup for our local area. We also accept faxing and postal delivery. We recommend claims information be sent to us, or picked up, at least once each week.
How quick can we get started?
Right away, usually within a couple of days after signing the contract. It will take one to four weeks to get you set up with the clearinghouse. During this time we will submit paper claims so your income will not be delayed during the transition.
What information is needed to get started?
The provider will complete a provider information form. Include a fee schedule, current superbill, patient information form, and copy of patient insurance card (front & back).
How often are patients billed?
We offer “soft collections”. Patients are billed on a monthly basis for any balance due once payment has been received by their insurance carrier.
What about past due accounts?
Patients will receive past due notices for 30, 60, and 90 days past due. After "soft collection" attempts have been exhausted, we recommend turning the account over to a collection agency.
Is there a Practice Set up Fee?
We put a tremendous amount of time and effort into properly setting up your account before we submit your first claim. This includes setting up your customer database in our system, arranging for clearinghouses and insurance carriers. There is a one-time fee for this service.
Are the payments collected sent directly to the client?
Yes! All reimbursements are sent directly to your office. You maintain complete control of your money. We only ask that you make a copy of the check or Explanation of Benefits (EOB) so we can keep your account receivables up to date.
How do you handle denied claims?
If the denial is valid then it will have to be written off. But if the denial is not valid, we will request the carrier to reprocess the claim. We will contact your office for any reports or chart notes needed to resubmit the claim.